Introduction
Payallplus payments Pvt. Ltd. (“payallplus payments private limited”, “we”, “our”, or “us”) values the trust placed in us by our users, retailers, distributors, and business partners. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you access or use our website, mobile applications, APIs, recharge services, bill payment services, AEPS services, insurance services, QR collection services, and travel booking services.
By accessing or using payallplus payments private limited services, you agree to the terms mentioned in this Privacy Policy.
Information We Collect
1. Personal Information
We may collect personal information including your name, mobile number, email address, business details, Aadhaar details (where legally permitted), PAN details, bank account information, and address during registration or KYC verification.
2. Transaction Information
We collect recharge transactions, bill payment records, AEPS transactions, QR payment records, and booking details for flights, buses, hotels, and other services.
3. Device & Technical Information
We may collect browser details, IP address, operating system information, device identifiers, and login activity to enhance security and user experience.
How We Use Your Information
Security & Verification
To verify user identity, prevent fraud, monitor suspicious activity, and maintain a secure platform environment.
Service Processing
To process recharge, utility bill payments, banking, insurance, QR collections, and travel bookings efficiently.
Customer Support
To provide technical support, transaction assistance, dispute resolution, and service-related communication.
Platform Improvement
To improve platform performance, develop new services, analyze trends, and enhance user experience.
Data Security
Payallplus payments private limited uses advanced security technologies, encrypted communication channels, secure APIs, firewall protection, and access control systems to protect your information from unauthorized access, misuse, alteration, or disclosure.
While we take strong measures to safeguard your data, users are also responsible for protecting their login credentials, OTPs, passwords, and transaction PINs.
Information Sharing & Disclosure
Payallplus payments private limited does not sell or rent personal information to third parties.
We may share information with regulated banks, payment gateways, utility providers, travel vendors, government authorities, or authorized partners only when required for transaction processing, KYC compliance, fraud prevention, or legal obligations.
Information may also be disclosed when required by law, court orders, or regulatory authorities.
Cookies & Tracking Technologies
Payallplus payments private limited may use cookies and similar technologies to improve website functionality, remember user preferences, monitor website performance, and enhance user experience. Users may disable cookies through browser settings, though some services may not function properly afterward.
User Rights & Responsibilities
Users are responsible for providing accurate information during registration and KYC verification.
Users may contact payallplus payments private limited to update incorrect information or request clarification regarding data usage practices.
Any misuse of the platform, fraudulent activity, unauthorized access attempts, or policy violations may result in suspension or termination of services.
Changes To This Privacy Policy
Payallplus payments private limited reserves the right to modify or update this Privacy Policy at any time to comply with legal, regulatory, or operational requirements. Updated versions will be published on this page with revised effective dates.
