Legal

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.

Home Privacy Policy

Last updated: January 2026

1. Introduction

Pay all Plus ("we", "us", or "our") is committed to protecting the privacy of every user, partner and visitor of our website and platform. This Privacy Policy describes how we collect, use, store, share and safeguard your information when you use our services, including recharge, bill payments, travel booking and software solutions. By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect information to provide and improve our services. This may include:

  • Personal details — name, email address, mobile number, address and business details you provide during signup or enquiry.
  • Transaction data — records of recharges, bill payments, bookings and wallet activity performed through our platform.
  • KYC / verification data — documents and details required to comply with applicable regulations for partners and distributors.
  • Technical data — IP address, device type, browser, operating system and usage activity collected automatically.
  • Communication data — messages, enquiries and support requests you send to us.

3. How We Use Your Information

We use the information we collect to:

  • Process transactions, bookings and wallet operations securely.
  • Create and manage your account and provide customer support.
  • Verify identity and prevent fraud, misuse or unauthorised access.
  • Send service updates, transaction alerts and important notices.
  • Improve our platform, features and user experience.
  • Comply with legal, regulatory and tax obligations.

4. Sharing & Disclosure

We do not sell your personal information. We may share information only with:

  • Service providers & partners — payment gateways, operators, airlines, banks and travel partners strictly to complete your transactions.
  • Regulatory authorities — where required by law, court order or to comply with legal obligations.
  • Business transfers — in connection with a merger, acquisition or reorganisation, subject to this policy.

5. Data Security

We use industry-standard security measures — including encryption, secure servers and PCI-DSS aligned infrastructure — to protect your information against unauthorised access, alteration or disclosure. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, keep you signed in, analyse traffic and improve performance. You can control or disable cookies through your browser settings, though some features may not function properly without them.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer required, we securely delete or anonymise it.

8. Your Rights

Subject to applicable law, you have the right to:

  • Access and review the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your data, subject to legal and regulatory requirements.
  • Opt out of promotional communications at any time.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before sharing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Questions about your privacy?

Our team is happy to help with any data or privacy concerns.

Contact Us